JDog RDSC is committed to protecting the security of our web browsers. It is our policy to respect your privacy in regard to any information we may collect while operating our Website. Please take a moment to read our Privacy Policy carefully so you can understand our practices related to gathering information on our Website.

Disclosure of Information

Please be advised, when using forms on our Website, when necessary you will be asked to enter your name, e-mail address, phone number, physical address and other personal information needed to initiate a sales or service request. Nevertheless, you may always visit our Website anonymously as this information is only required of those browsers who desire communication. JDog RDSC will never share your information with any third parties unless it’s essential to conform to the law and furthermore to defend the honesty of this privacy policy, to enforce and protect the rights, property and safety of our visitors, customers and the public.

What Other Information is collected?

We collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the web browser software version, referring site, and the date and time of each visitor request. We collect this non-personally identifying information to better understand how visitors use our Website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., to inform our franchise partners of overall trend lines that may inform their business plan.

Do we use cookies?

Yes. Cookies are small, micro files a website or its service provider transfers to your computer’s hard drive via your Web browser (if you have enabled this feature). This supports the website or service providers systems to recognize your browser and capture certain information. We use cookies to recognize and save your preferences for future visits to our Website. Most browsers can reject all cookies. If your browser is not set up to accept cookies, you may not be able to access all portions of JDog RDSC Website.

Types of Data collected

Among the types of Personal Data that our Website collect, by itself or through third parties, there are: Cookie, Usage Data and Email.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using our Website.

Any use of Cookies – or of other tracking tools – by our Website or by the owners of third-party services used by our Website, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for our Website to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through our Website and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.

Managing email addresses and sending messages

These services make it possible to manage a database of email contacts to communicate with the User via email. The services are used to collect data concerning the date and time when the mail is viewed by the User, as well as when the User interacts with incoming mail, such as by clicking on links included in the email.

Messaging platform

JDog RDSC uses Vontage for customer messaging.

Personal Data collected:

• Name
• Email
• Street Address
• City
• State
• Zip Code
• Phone Number
• Details of Service Request
• Transaction Details

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of our Website or the related services.

The User is aware of the fact that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, our Website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation, security and maintenance purposes, our Website and any third-party services may collect files that record interaction with our Website (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the close of this document.

The Rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out below.

Our Website does not support “Do Not Track” requests.

To determine whether any of the third-party services we use honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using our Website and can request that the Data Controller erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Definitions

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from our Website (or third-party services employed in our Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use our Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using our Website, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers to.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of our Website. The Data Controller, unless otherwise specified, is the Owner of our Website.

Our Website

The hardware or software tools by which the Personal Data of the User is collected.

Cookie

Small piece of data stored in the User’s device.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to our Website.

Contact, Questions, Comments, Complaints

If you have any questions, comments or complaints regarding anything related to this online Legal, Privacy Policy, please contact Jdog at rdsc@jdog.com or call 484-941-2311. We will respond to questions and concerns, or put you in contact with someone to help resolve any disputes related to this Online Privacy Policy.